When an alert is triggered, the assigned property contact will receive an email and text notification including the time of occurrence and device name. A “corrective action” must then be performed to resolve the alert. To do so, browse to the associated device on the GPS Dashboard and click the “corrective action” button. Follow the instructions provided under “Guidance” and choose an action, then click “Done”.
Linked YouTube videos:
GPS Tutorial: Taking Action on a Notification (Desktop)
GPS Tutorial: Taking Action on a Notification (Mobile)
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